Case Study: Prendos Delivers on Eastern Busway Project with Clarinspect
As part of a major initiative to improve transport infrastructure in South-East Auckland, Auckland Transport commissioned a large-scale, complex project named the Eastern Busway. A project of this scale requires pre-development condition assessments across a vast number of surrounding buildings. Prendos, a leading property consultancy, was proud to win the contract for this crucial assignment.
The Challenge
With over 300 buildings at first stage to assess and thousands of photographs to capture and document accurately, Prendos needed a smart, specialised tool to handle the scope and complexity of the work. These surveys weren’t just for internal use - they could be potentially referenced in court or litigation at a later date, so precision and clarity were critical.
High-quality photography, accurate location logging, and efficient note-taking in the field were key requirements. The team needed a way to capture data quickly and accurately - without wasting hours formatting reports afterward.
The Solution
Prendos partnered with Clarinspect to customise a photographic record survey tool already in use specifically for this project. The result was a high-performance solution that handled large-scale surveys with ease - saving time and improving accuracy across the board.
One particularly large commercial building generated a report containing over 3,100 photos - and the software handled it with no problem. Clarinspect took care of the heavy lifting, automating photo processing and report generation so the Prendos team could focus on what they do best: professional surveying in the field.
“The time saved on reporting allowed our surveyors to spend more time on site doing what they’re experts at,” said Mike Woods, who led the project for Prendos.
The Game-Changer: Reinspections
A year after the pre-development reports were completed, the project moved into the post-development phase. That’s when Clarinspect's reinspection functionality truly shined.
Using features originally developed for asbestos reinspections, Clarinspect allowed the team to convert original surveys into re-inspection forms. The original data remained untouched - but was visible in the app. Surveyors could view original photos from the pre-development phase, then match the angle and location exactly when taking new photos post-development. This like-for-like comparison feature was a breakthrough in re-inspection accuracy.
“Being able to get the same angle photo in the post-development survey is an awesome feature,” said Woods.
“It removes the guesswork and gives our team confidence that we’re delivering truly accurate images and reports for comparison.”
The Outcome
- Over 300 buildings surveyed in the pre-development phase.
Instructed on second stage of project.
- One report included 3,178 high-resolution images.
- Post-development phase supported with like-for-like reinspection tools.
- Significant time savings and reporting accuracy improved.
- Client and surveyor feedback: overwhelmingly positive.
This project proved that the right software not only supports large-scale delivery but elevates the quality of reporting. By partnering with Clarinspect, Prendos enhanced their reputation for delivering detailed, professional reports- on time, with confidence, and at scale.